Images exported from CLIP STUDIO PAINT have blocks of missing parts.

If blocks of empty white spaces appear in your image after exporting it, please check the following settings.

Note: Please update to the latest version that is appropriate for your license and serial number.

Reduce memory usage

Try the procedure in the following page to reduce memory use and then try zooming in and exporting again.

Note: Please try the methods in the link above for the PC version as well.

In the Layers palette, press the Show/Hide Layers eye icon to show/hide the layer that is causing the problem.

If redisplaying the layer does not solve the problem, please try the steps below.

1. Open applicable file in CLIP STUDIO PAINT.

3. Select File from the settings displayed.

4. Set Use layer cache when exporting to off.

5. Click the OK button.

6. Try exporting the image again, and check that it is displayed correctly.

Note:
This setting should also be used when this issue repeatedly occurs.

If the above method does not fix the image, we will look into whether recovery of the clip file is possible.

Please contact the customer support center at the following address.

Address

Celsys customer support center

・ Please add EN-FAQ-20190055 to the email subject.

If you can include app diagnostic information in your support inquiry, we will be able to assist you more easily.

Please also indicate where the files are stored.

Example. Internal HDD, External HDD, Dropbox, etc.