CLIP STUDIO SUPPORT

Error Message Frequently Asked Questions

Frequently Asked Questions
  • I can't log into my Clip Studio account
  • CLIP STUDIO PAINT won't start after [CLIP STUDIO PAINT has stopped working] or [CLIP STUDIO PAINT quit unexpectedly] is displayed.
  • When I verify my serial number, I get a message telling me the serial number is incorrect.
  • “Effective term for product is expired” or similar is displayed
  • I get the message “Failed to save file.” and my file is not saved.
  • Can't open clip/cmc file.
  • CLIP STUDIO is displayed as OFFLINE / 12006 error is displayed
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