When I verify my serial number, I get a message telling me the serial number is incorrect.
When I enter my serial number in Clip Studio Paint, I get a message telling me the serial number is incorrect.
- You have entered the partial serial number that is shown in [Version Information].
- The letters or numbers you have entered are incorrect.
Examples: The letter “O” was entered instead of the number “0”.
A letter or number is missing.
1. Open the e-mail you received when you purchased Clip Studio Paint, highlight the serial number, right-click and select copy.
2. Select the first entry field in the serial number verification screen, and press Ctrl + V to paste your serial number.
Note: For Mac devices, press Command + V.
If your tablet PC does not have a keyboard, press the touch keyboard icon on the bottom right of the screen to open it. For visual reference, please see the following site.
Then tap Ctrl + V to paste your serial number.
Open the touch keyboard
If you have deleted the email with your Clip Studio Paint serial number, check how to recover a lost serial number on the following page, then copy and paste it.
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