I keep getting redirected from the purchase screen.

If you are redirected from the purchase page, please test if you can access the following page from a different browser.



If you are still redirected, please contact the customer support center at the following address.


Contact

Celsys User Support

Please add “EN-FAQ-20190174” to the email title.


Please enter the following information into your enquiry.

・The name and version of the web browser you use regularly.

・Whether you are unable to download via other web browsers.
 The name and version of the web browser you tested.

・From the page below, the numbers displayed in [Your global IP address is:].