I haven't received/cannot find my email notification containing my Clip Studio Paint serial number

Question

I purchased Clip Studio Paint, but I didn’t receive an email notification with my serial number in it. What should I do?



Answer

If you did not receive a serial number notification email when purchasing Clip Studio Paint, please check the following.



One-time purchase

Depending on your payment method, it may take some time for an email to be sent to you after your purchase.

If you don't receive an email by the next day, please run a search for "noreply-eng@shareit.com” in your mailbox.


If you did not receive an email with your serial number, please see the following FAQ.



If you still cannot find it, please contact us at the following.


Support (Login required)


Note
If you only want to check your serial number, please visit the following page.
● I've lost my serial number



If you entered an incorrect email address at the time of your purchase

If you entered an incorrect email address when purchasing, please see the following FAQ.




If you ordered a Monthly Usage Plan

Clip Studio Paint monthly usage plans do not issue serial numbers.

See the following page for more information.