If you have purchased a Global Clip Studio Tabmate from Amazon and it is faulty within 30 days from when you received it, please see the following page.

If it has been more than 30 days since you have received your Clip Studio Tabmate, the warranty lasts for six months from its date of purchase, during which time it can still be replaced.

Please contact us via the following user support address.

Celsys User Support

・ Please write "EN-FAQ-20190242" in the subject line.

・ Please include the date of purchase and describe the problem.