If you are planning to upgrade your PC to Windows 10, please see the following information to continue to use Clip Studio Paint with no issues.

Before upgrading

To avoid the unlikely event of data loss, make sure that you make a copy of your Clip Studio Paint work files and settings to an external hard drive before upgrading to Windows 10.

Back up your custom settings by creating a copy of the CELSYS folder inside the Documents folder.

C:/Users/(Your user name)/AppData/Roaming/CELSYSUserData/CELSYS

Note: If you have updated from a version earlier than 1.10.13 and have not moved the folder, please check the following under 1.10.12 or earlier.

Note: If the AppData folder is not visible, go to the View tab at the top of Explorer and check Hidden Files.

C:/Users/(user name)/Documents/CELSYS

Note: Documents folder

Note: If you have changed the settings for where materials are saved, back up the CLIPStudioCommon folder inside of the changed save location.

Please check the manufacturer's website to see if your drawing tablet has a driver for Windows 10.

Please check the manufacturer's website to see if your PC supports Windows 10.

Ensure that you upgrade according to the instructions provided by your device manufacturer to avoid losing any data or applications on the PC.

Troubleshooting issues after upgrading

Please refer to the following article to restore your settings using the backup CELSYS folder that you created.

The antivirus program Microsoft Defender comes installed in Windows 10.

In some cases, this antivirus prevents you from being able to install, launch, or save in Clip Studio Paint.

Please check the following article for help resolving this issue.

Certain Xbox game controller drivers installed on the device can cause pen lag in Clip Studio Paint.

If you notice pen lag after updating to Clip Studio Paint, try uninstalling these drivers to see if it resolves the issue.

If it does not improve, try following these steps: