Even though I've joined with a GOLD membership, I haven't received Clippy tokens.
Question
I have a GOLD membership, but no Clippy tokens have been added to my account.
How can I receive them?
Answer
It may take some time for Clippy tokens to be credited to your Clippy wallet after you open a GOLD membership.
Please wait a moment and then open your Clippy wallet to confirm if your Clippy tokens have been added.
Clippy Wallet
If you have not received your Clippy tokens, please contact us at the following address.
Contact
Celsys User Support
・Please add “EN-FAQ-20200109” to the email title.
Please contact us using the email address registered to your Clip Studio account.