Some security software prevents Clip Studio Paint Ver 1.10.0 or later from being installed/opened
Update(October 22, 2020)
We have received reports of issues with Bitdefender Antivirus, and confirmed that installing the latest version of Bitdefender (7.86085) will fix the problem.
Update your security software to the latest version and then install Clip Studio Paint.
If you are using avast, please install Clip Studio Paint 1.10.2 from below.
Problem
We have received the following reports from customers who use certain types of security software.
・Clip Studio Paint 1.10.0 cannot be installed/updated
・After installation, Clip Studio cannot be started
・The Clip Studio icon is deleted.
We have checked the following to ensure that there are no problems:
・Windows Defender
・Trend Micro
・Norton
・ESET
・Mcafee
・VirusBarrier
・Kaspersky
How to troubleshoot
- Please update your security software to the latest version
- If the security software blocking Clip Studio gives you the option to allow the app to be used, please do so.
- Please change your settings to exclude CLIP STUDIO PAINT and related folders from security scans. Click here for more details.