Can I get a receipt or an invoice for my purchase?
For perpetual licenses/Update Pass
When paid by credit card/Apple Pay/Google Pay
Receipts are not issued for one-time payments or update pass purchased by credit card/Apple Pay/Google Pay.
Please use the statement for each payment method as a receipt.
If you paid by PayPal
Please contact our support by emailing us with the following information:
Celsys User Support
Email subject: [EN-FAQ-20200170]
Surname:
Name:
Purchase date:
Address registerd in billing information:
Email address registered in billing information:
Screenshot showing the payment date and price:
Depending on the details of your inquiry, it may take us more time to respond.
For Annual/Monthly plans
If you ordered from the Clip Studio website
The Clip Studio Store does not issue receipts.
Please use your credit card statement as a receipt.
If you ordered from the App Store, Galaxy Store, or Google Play
Please use the purchase history from each store service as a receipt.