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I can't upgrade Clip Studio Paint at a discounted price

Upgrade offer is allowed once per license.

If you have used the upgrade offer in the past, you will not be able to use it again.


If you are unable to apply even though you are applying for upgrade preferential treatment for the first time, please contact user support.



Celsys User Support

Email subject: [EN-FAQ-20200185]


Please contact us with the following information so that we can provide you with better support.


  • The product you’d like to purchase
  • The email address registered at the time of purchase
  • Your Clip Studio Paint serial number/activation code
  • Screenshot of entering the serial number in the application for the discount

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