Problems confirmed with Clip Studio Paint Ver. 1.10.10 or later

Update (June 7, 2021)

On June 7, 2021, we released Clip Studio Paint Ver. 1.10.12, which fixes the following problems.


Please update your software from the link below.


● Fixed Bugs

・ Slow when switching pages

・ Auto-sync does not download files automatically even when it is turned on.

・ When switching pages in a multi-page project, it may not save.

・ macOS: Force closes when loading some 3D materials


For more details please see Updates in Version 1.10.12.



Fixes in Ver. 1.10.12 (released on June 7, 2021)

Slow when switching pages

Problem

After updating to Ver. 1.10.10/1.10.11, we have confirmed that when opening a page or displaying the next page in the Page Management Window operation becomes sluggish on the first or second startup.


Workaround

Quitting and restarting the app once will improve the performance.



Auto-sync does not download files automatically even when it is turned on.

Problem

We have confirmed that files do not automatically download even when [Synchronize works when starting up, logging in, and shutting down] is turned on in the Clip Studio Cloud settings.


Workaround

Please sync the files manually.



When switching pages in a multi-page project, it may not save.

Problem

The save operation will not be performed when switching pages under the following conditions.


・ When opening the next page with the current page open via [Next Page].


Workaround

Please save the page manually or switch pages with only one page tab opened at a time.



macOS: Force closes when loading some 3D materials

Problem

It has been confirmed that the application will force close when some 3D materials are downloaded from Clip Studio Assets and loaded onto the canvas.



Fixes in Ver. 1.10.11 (released on June 1, 2021)

If you are not using Chinese, Japanese, or Korean character input, version 1.10.11 (released on June 1, 2021), is no different from version 1.10.10.



We are still investigating the following issues.


The latest information will be posted on this page.

We apologize for any inconvenience this may cause.



When using a Wacom Art Pen, the rotation of the pen axis and cursor shape are reversed

Problem

When using the Wacom Art Pen, we have confirmed that the rotation of the pen axis and the shape of the cursor are reversed when [Brush tip] > [Direction] is set to [Rotation of pen axis].




Solution

Open [Preferences] and set [Tablet service to use] to [Wintab].

Click [OK] to apply the setting.



Note: If you are using a Wacom tablet, the recommended preference is [Wintab].



iPad: Tapping [Edit with Clip Studio] in ASSETS does not switch to the Edit material screen.

Problem

We have confirmed that when the [My Uploads] screen of Clip Studio Assets is open in the browser, selecting the uploaded material and tapping [Operation] > [Edit with Clip Studio] does not switch to the [Edit material] screen.



Workaround

Start Clip Studio and then edit the uploaded material in the app.



We plan to fix this bug in a future version.