I get an error when I try to buy the One-time purchase version of Clip Studio Paint.
If you see an error when trying to make a purchase, please try again after a little while.
It may be as a result of unusually high traffic to the purchase page.
There are both the One-time purchase version of Clip Studio Paint and monthly usage plans (billed either monthly or annually). The information on this page is only applicable to the One-time purchase version of the app.
If it does not improve, please try visiting the purchase page with another browser or device.
It is also possible to try devices that do not have the Clip Studio Paint app installed.
If you still cannot purchase after trying again, please contact our customer support.
Including the following information in your email will allow us to provide you with a more seamless support experience.
Celsys User Support
Email subject: [EN-FAQ-20220016]
Surname:
Name:
Purchase date:
Address registerd in billing information:
Email address registered in billing information:
Screenshot showing the payment date and price:
It may take a few days to respond to your inquiry.
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