Windows/macOS: Screen freezes when logging into the app
If the screen freezes and you cannot operate Clip Studio or Clip Studio Paint when logging in, the login dialog may have appeared outside of your monitor display.
Check to see if a dialog has appeared at the edge of the screen or elsewhere.
If you have multiple displays, such as a tablet connected, check each display.
If you cannot find the dialog, please follow the procedures below for each app.
If your screen is stuck, press Esc to close the off-screen dialog.
Determine which app you cannot log into
Determine which app you cannot log into: Clip Studio or Clip Studio Paint.
Please refer to the following page for the differences between Clip Studio and Clip Studio Paint.
For Clip Studio
Refer to the following page to reset the Window position to its default.
For Clip Studio Paint
Refer to the following page to reset the Window position to its default.
This restores the workspace (palette layout) to its default layout. Save the current workspace (palette layout) before resetting to default.
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