Problems confirmed with Clip Studio Paint on iPadOS 16

Update (December 6, 2022)

On December 6, 2022, we released Clip Studio Paint Ver. 1.13.0, which fixes the following problems.


Please update your software from the link below.



● Fixed Bugs

  • Confirming the dropdown menu with the Enter key causes the app to force close
  • Keyboard shortcuts do not work when combining the Command key with some keys



Fixes in Ver. 1.13.0 (released on December 6, 2022)

Confirming the dropdown menu with the Enter key causes the app to force close (Updated October 31, 2022)

Issue

We have confirmed a bug on iPad with the keyboard being connected where the app is force closed when confirming the dropdown menu with the Enter key in the dialog or palette for such as Blending mode and Expression color.


Solution

This issue can be avoided by confirming the dropdown menu with a finger or pen.



Keyboard shortcuts do not work when combining the Command key with some keys

Issue

We have confirmed a bug on iPad with the keyboard being connected where keyboard shortcuts do not work when combining the Command key with some keys.

The confirmed keyboard shortcuts are as follows:


- Command-E

- Command-F

- Command-G

- Command-Shift-G

- Command-Option-F




We will continue to investigate the cause of the following issue(s).


The latest information will be posted on this page.

We apologize for any inconvenience this may cause.



In some iPad Pro environments, the end of the stroke doesn't show as intended (Updated: December 7, 2022)

Issue

We have confirmed that when drawing on 12.9-inch iPad Pro (6th generation) with Apple Pencil (2nd generation), the end of the stroke doesn't show as intended.


Applicable Models

iPad Pro 12.9‑in. (6th generation)

Apple Pencil (2nd generation)


Solution

This issue can be avoid by turning off the following items in the iPad settings: Settings > Apple Pencil > PENCIL HOVER > Show Effects when using Pencil.


We have reported this bug to Apple and are continuing to investigate the issue.



When selecting Open or Save, a different folder is displayed in the File app.

We have confirmed that when selecting Open or Save to open the File app dialog, the previously selected location isn’t retained.


POINT

You can specify any folder by reselecting the folder.


We have reported this bug to Apple and are continuing to investigate the issue.



Clip Studio folder doesn't appear in ”On my iPad” when the Save dialog opens after installation.

Issue

We have confirmed that the Clip Studio folder doesn't appear in On my iPad when selecting Save to open the File app dialog after the first installation or reinstallation of the Clip Studio Paint app.


POINT

Selecting Save > Cancel, and then selecting Save to Clip Studio folder in the dialog will create a Clip Studio folder, which will be displayed when saving.



We have reported this bug to Apple and are continuing to investigate the issue.



App freezes when pasting a screenshot of the home screen to the canvas by ”Copy and Delete”.

Issue

We have confirmed that the app freezes when taking a screenshot of the iPad home screen, selecting Copy and Delete in the dialog, and then selecting Paste in the Clip Studio Paint app.


POINT

・If the app freezes, restarting the iPad will resolve the issue.


・This issue does not occur when pasting a screenshot by selecting Copy on the edit screen after taking the screenshot.



We have reported this bug to Apple and are continuing to investigate the issue.



Caret moves to the beginning of the line when changing input language while editing text

Issue

We have confirmed that when the input language is changed to another language while editing text, the caret moves to the beginning of the line.


POINT

This issue does not occur when changing the input language after entering text and confirming it with the check mark.


We are currently investigating the cause of this issue.