Problems confirmed with Clip Studio Paint on iPadOS 17/iOS 17 (Updated June 5, 2024)
Update (June 5, 2024)
On June 5, 2024, we released Clip Studio Paint Ver. 3.0.6, which fixes the following problems.
Please update your software from the link below.
● Fixed Bugs
- iPad: In some iPadOS 17 or later environments, app freezes when drawing
Fixes in Ver. 3.0.6 (released on June 5, 2024)
iPad: In some iPadOS 17 or later environments, app freezes when drawing
Issue
We have confirmed a bug on iPadOS 17 or later, where the app freezes when drawing, with the following settings being set in the Settings app on the iPad.
- Turn on Accessibility > Touch > Touch Accommodations > Touch Accommodations
- Turn on Accessibility > Touch > Touch Accommodations > Hold Duration
Note: This issue occurs when both of the above settings are turned on.
We will continue to investigate the cause of the following issues.
The latest information will be posted on this page.
iPad: In some iPadOS 17 or later environments, pen pressure is not enabled (June 5, 2024)
Issue
We have confirmed a bug on iPadOS 17 or later, where the pen pressure is not working, with the following settings being set in the Settings app on the iPad.
- Turn on Accessibility > Touch > Touch Accommodations > Touch Accommodations
- Turn on Accessibility > Touch > Touch Accommodations > Hold Duration
Note: This issue occurs when both of the above settings are turned on.
Solution
This issue can be avoided by turning off either Touch Accommodations or Hold Duration via the Settings app on the iPad.
We have reported this bug due to the OS to Apple and are continuing to investigate the issue.
iPad: In some iPadOS 17.5 or later environments, lines get cut off
Issue
We have confirmed a bug on iPadOS 17.5 or later, where the lines get cut off, with the following settings being set in the Settings app on the iPad.
- Turn on Display and Brightness > Bold Text
- Turn on Accessibility > Touch > AssistiveTouch
Note: This issue occurs when both of the above settings are turned on.
Solution
This issue can be avoided by turning off either Bold Text or AssistiveTouch via the Settings app on the iPad.
We have reported this bug due to the OS to Apple and are continuing to investigate the issue.
The output psd file is displayed in reverse black and white on the iPad/iPhone
Issue
We have confirmed a bug where a psd file output with Expression color set to Duotone (Threshold/Toning) is displayed as reversed black and white or painted black in the File app on the iPad/iPhone.
This issue occurs with both newly exported psd files and existing exported psd files on iPadOS 17/iOS 17.
This issue is a display problem in the File app, and there is no problem with the output psd file data itself. It can be displayed and edited normally in Clip Studio Paint or Photoshop, and can be submitted to a printing shop.
Please open the file you plan to submit in Clip Studio Paint and check that there are no moiré spots.
We have reported this bug due to the OS to Apple and are continuing to investigate the issue.