How do I restart my device?
The method for restarting depends on your device.
Please check the following sections for each device.
iPad
The following describes the steps for iPads with no Home button.
1. Press and hold the top button and one of the volume buttons simultaneously.
2. Once the power off slider appears, move the slider.
3. Once power is off, press and hold the top button until the Apple logo displays.
Please refer to the following page for iPads with a Home button:
iPhone
The following describes the steps for iPhones with no Home button.
1. Press and hold the side button and one of the volume buttons simultaneously.
2. Once the power off slider appears, move the slider.
3. Once power is off, press and hold the side button (on the right side of your iPhone) until the Apple logo displays.
Please refer to the following page for iPhones with a Home button:
Galaxy
1. Press and hold the power button and the down volume button simultaneously for seven seconds.
2. Tap Restart.
Please check the following page for a step-by-step guide.
Android
1. Press and hold the power button.
2. Tap Restart.
Note: Display may differ depending on the manufacturer.
Windows
1. Select Start > Power.
2. Tap Restart.
Please check the following page for a step-by-step guide.
macOS
Select Apple menu > Restart.
Please check the following page for a step-by-step guide.
Chromebook
1. Tap on the time in the bottom right.
2. Select the power icon.
3. Select Restart.
Please check the following page for a step-by-step guide.
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