I see an error message saying “Failed to export file.”
The export may fail if there is insufficient memory.
If this message displays, please try the following ways to reduce memory use from the page below and then try exporting again.
Note: Please try the methods in the link above for the PC version as well.
If reducing the memory usage still does not fix the problem
If you still cannot export after reducing memory usage, the file might be corrupted.
We can check the file for you, so please contact our support team below.
Contact us
Celsys User Support
Subject of email: [EN-FAQ-20250001]
Repair may not be possible depending on the severity of the file corruption.
Data other than Clip Studio formats such as .psd is not subject to restoration.
* If a file saved in an external storage device such as a USB flash memory is directly opened and edited, the file may be damaged.