I cannot create a Clip Studio account with an Apple or Google account or link my account to an Apple or Google account

If you cannot create or link a Clip Studio account with an Apple or Google account, follow the steps below according to which error message shows.



If you cannot create a Clip Studio account

Verification has been canceled.


This message is displayed when you cancel a procedure or time has elapsed when logging into your Apple Account or Google Account.

Try not to cancel or go back while signing up, agree to the terms and conditions, and authenticate your account without delay.


This email address has already been registered.


This means that the email address connected to your Apple or Google account is already registered to a Clip Studio account.

Log in using Continue with Apple or Continue with Google.



If you want to unlink it check here.


Note:
You cannot have more than one Clip Studio account.
If you incorrectly created multiple accounts, follow the steps here to delete unwanted accounts.


Already linked with a Clip Studio account.


This means that the email address connected to your Apple or Google account is already registered to a Clip Studio account.

Log in using Continue with Apple or Continue with Google.



If you want to unlink it check here.


Note:
You cannot have more than one Clip Studio account.
If you incorrectly created multiple accounts, follow the steps here to delete unwanted accounts.



If you cannot link a Clip Studio account

Verification has been canceled.


This message is displayed when you cancel a procedure or time has elapsed when logging into your Apple Account or Google Account.

Try not to cancel or go back while signing up, agree to the terms and conditions, and authenticate your account without delay.


It is already linked with another Clip Studio account.


This means that the email address connected to your Apple or Google account is already registered to a Clip Studio account.


If you want to unlink it check here.


Note:
You cannot have more than one Clip Studio account.
If you incorrectly created multiple accounts, follow the steps here to delete unwanted accounts.



If the problem persists

If the above does not improve the situation, please contact us here:


Contact

Celsys User Support

・E-mail: support@celsys.com

・Please include “EN-FAQ-20250010” in the email subject line.


Including the following information in your email will allow us to provide you with a more seamless support experience.


- Your device’s operating system

- Registered email address

- The entirety of the error message text displayed