About inquiries not sent through the contact form

Please check the below details and follow the directions to send your inquiry.
If you cannot log in
First, please check the following FAQ.
I don’t have a Clip Studio account
For inquiries by email, please contact us at tech@celsys.co.jp and include the following information in your message.
Name
Name of product/service
If software: Operating system (and version number), memory space, GPU (graphics board), software name, software version
How to check your software version
Replies sent from Celsys are only for the customer’s use. Please note that you may not reproduce or reuse the content of such replies in whole or in part.
Please ensure in advance that your email account accepts emails from the relevant domain.
By sending an email to us, you indicate that you understand and agree to the terms of our Personal Information Collection Statement.
Business Inquiries (companies & educational institutions)
https://www.celsys.co.jp/en/contact/