Files with 3D become Read only and have locked layers

Files with old 3D material formats cannot be edited on tablets, smartphones, Chromebooks, and on macOS devices running Ver. 4.2 and later.

The file may have the following restrictions.


  • “Read only” is displayed and the entire canvas cannot be edited
  • Only layers with old format 3D materials are locked and cannot be edited


If you are using a device and version that supports old format 3D materials, either rasterize the 3D layers or save the file in Compatibility mode.



If you cannot edit the entire canvas

Please try one of the methods below.


Save in compatibility mode

1. Open the file in a compatible setup from the list here.


For macOS
Temporarily install a version earlier than Ver. 4.1.4 and open the file.
Download the app version that corresponds to your license from the following links.
Ver. 4Ver. 3Ver. 2Ver. 1


2. Open Preferences.


3. Select File.


4. Under Compatibility mode, tap Save or Ask when saving then tap OK.



5. Tap File menu > Save as.

Note: The Save option does not embed version compatibility information to the clip file.



Note:
If you see the following dialog box, check Save in compatibility mode and then tap OK.

faq_20190181_004_en-us.png


Once saved, you can edit the file in setups that do not support old format 3D materials.




Rasterize the 3D layer

1. Open the file in a compatible setup from the list here.


For macOS
Temporarily install a version earlier than Ver. 4.1.4 and open the file.
Download the app version that corresponds to your license from the following links.
Ver. 4Ver. 3Ver. 2Ver. 1


2. Right click on the layer with the old format 3D material, and then select Rasterize.



3. Select the File menu > Save.


Once saved, you can edit the file in setups that do not support old format 3D materials.



If you cannot edit only layers with old format 3D materials

Open the file in a compatible setup and then delete or rasterize the layers with old format 3D materials.


Procedure

1. Open the file in a compatible setup from the list here.


For macOS
Temporarily install a version earlier than Ver. 4.1.4 and open the file.
Download the app version that corresponds to your license from the following links.
Ver. 4Ver. 3Ver. 2Ver. 1


2. Right click on the layer with the old format 3D material, and then select Delete Layer or Rasterize.



3. Select the File menu > Save.