What should I do if my Galaxy or Android plan does not take effect?

If the plan purchased from the Galaxy Store or Google Play does not show/take effect in the Galaxy or Andoird version of Clip Studio Paint, please restore purchases to apply the plan.


Note: If you applied for a monthly usage plan from our website or from [License Options] on the Windows/macOS version of the software, please check the following FAQ.




Restore Purchases

1. Select [Purchase app / Check grade or payment plan].


● For tablets (Galaxy Tab/Android)

Tap the Clip Studio Paint icon > [Purchase app / [Purchase app / Check grade or payment plan].



● For smartphones (Samsung Galaxy Tab/Android)

(1) Tap the [≡] menu > [App Settings].



(2) Select [Purchase app / Check grade or payment plan].



2. If the login screen for your Clip Studio account is displayed, log in and scroll down on the displayed application screen.


3. Tap [Restore Purchases].



4. Quit and restart the Clip Studio Paint app.


5. Select [Review/Change License] and confirm if your plan takes effect.


Note: If it does not take effect, please restart the tablet/smartphone and repeat the above procedure from step 5.



About restarting Clip Studio Paint

Note: For information on how to restart Clip Studio Paint, please refer to the following.