Ver.2: If you see an error message saying "This app version cannot be activated with your license (Ver. 2)" upon launching Ver. 2.

If you see This app version cannot be activated with your license (Ver. 2), then this means that Clip Studio Paint Ver. 2.1 or later is installed with a Ver. 2.0 license activated.

Note: this FAQ is for Windows/macOS users



Note: If you see an error message saying "This app version cannot be activated with your license (Ver. 1)" see here.


You can get Clip Studio Paint Ver. 2.1 by launching the app and activating the update pass or monthly plan.



If you do not have a license for Ver. 2.1

If you do not have a license to use with Ver.2.1, then please refer to the following page to sign up for an update plan or monthly plan.



Depending on your license you will need to do the following:



Update Pass

If you are subscribed to the Update Pass, follow the steps below to activate your license.

*If you have an Update Pass activation code, please look here.


1. Start Clip Studio Paint.


2. On the Getting Started with Clip Studio Paint screen, tap Select & Enter.



3. The license will be automatically authenticated and Clip Studio Paint will startup.


Note:

If a license list pops up, tap the license that you want to use and press Activate.




If the authentication screen does not display

If the Getting Started with Clip Studio Paint screen does not display after launch, then you can verify your license from the Review/Change License screen.


Windows

Tap Help menu > Review/Change License.



macOS

Tap the Clip Studio Paint logo menu > Review/Change License.




Monthly usage plans

If you are subscribed to the Update Pass, follow the steps on the page below to activate your license.





If you wish to use Clip Studio Paint Ver. 2.0, please follow the instructions here to downgrade.