If you see an error message saying "This app version cannot be activated with your license (Ver. 1)" upon launching Ver. 2.

If you see This app version cannot be activated with your license (Ver. 1), then this means that Clip Studio Paint Ver. 2 is installed with a Ver. 1 license activated.

Note: this FAQ is for Windows/macOS users


Note See the here if you get an error message saying "This app version cannot be activated with your license (Ver. 2.0)”.


Launch Clip Studio Paint and activate your license for Ver. 2 or later.

Note that the procedure differs depending on your license.




Activation codes

Activate your license in the following way if you have an activation code for a Clip Studio Paint Ver. 2.0 one-time purchase license (including licenses received through the pre-release offer) or for an Update Pass.


Note:
・Clip Studio Paint Ver. 2.0 one-time purchase license (including licenses received through the pre-release offer) does not allow you to use Ver. 2.1 or later. To do so, an Update Pass or monthly usage plan is required.
・If you don’t know your activation code, see here.


1. Start Clip Studio.



2. Tap Enter Activation code, and register your code.



3. After registering your code, tap Change license.




Update Pass

If you are subscribed to the Update Pass, follow the steps below to activate your license.

*If you have an Update Pass activation code, please look Activation codes.


1. Start Clip Studio Paint.


2. On the Getting Started with Clip Studio Paint screen, tap Select & Enter.



3. The license will be automatically authenticated and Clip Studio Paint will startup.


Note:

If a license list pops up, tap the license that you want to use and press Activate.




If the authentication screen does not display

If the Getting Started with Clip Studio Paint screen does not display after launch, then you can verify your license from the Review/Change License screen.


Windows

Select the Help menu > Review/Change License.



macOS

Select the Clip Studio Paint logo menu > Review/Change License.




Monthly usage plans

If you are subscribed to a monthly plan, follow the steps on the page below to activate your license.




If you do not have a license for Ver. 2 or later

If you do not have a license for Ver. 2.0 or later, you can purchase a plan by following the steps below.


Note: If you forgot which product you have purchased or don’t know the details of your plan, see here.
Find out which plan for Ver. 2.0 or later works best for you based on the way you use Clip Studio Paint.


1. Tap Use the latest features after starting Clip Studio.



2. Select the product or plan you want and purchase it.



3. License verification will run based on what product or plan you have.


One-time purchase

Please refer to this page:



Update Pass

Please refer to this page:


Note: No upgrade or update procedure is required.


Monthly Usage Plan

Please refer to this page:



Note:
If you wish to use Clip Studio Paint Ver. 1, please follow the instructions here to downgrade.