If you see an error message saying "This app version cannot be activated with your license (perpetual license)" upon launching

If you see this message, the version of the installed app and the activated license are different.

Note: this FAQ is for Windows/macOS users

You can use the app by authenticating a license that matches the version of the installed app.

Note: If you see an error message saying "This app version cannot be activated with your license (Ver. 1)" see here.

App versions you can use with perpetual licenses

The following perpetual licenses can be used to use Ver. 2.0 and later.

・Ver. 2.0 (one-time purchase, perpetual version): Ver. 1.9.9 - Ver. 2.0.6

・Ver. 3.0 (one-time purchase, perpetual version): Ver. 1.9.9 - Ver. 3.0.4

If you don't have a license

If you don't have a license then you can get an Update Pass, an annual/monthly plan, or a perpetual license.

Note:
If you forgot which product you have purchased or don’t know the details of your plan, see here.
Find out which plan works best for you based on the way you use Clip Studio Paint.

Note that the authentication procedure differs after purchase or subscribing depending on your license.

Update Pass

If you are subscribed to the Update Pass, follow the steps below to activate your license.

Note: If you have an Update Pass activation code, please look here.

1. Start Clip Studio Paint.

2. On the Getting Started with Clip Studio Paint screen, tap Select & Enter.

3. The license will be automatically authenticated and Clip Studio Paint will startup.

Note:

If a license list pops up, tap the license that you want to use and press Activate.

If the authentication screen does not display

If the Getting Started with Clip Studio Paint screen does not display after launch, then you can verify your license from the Review/Change License screen.

Windows

Tap Help menu > Review/Change License.

macOS

Tap the Clip Studio Paint logo menu > Review/Change License.

Annual/Monthly plans

If you are subscribed to an annual/monthly plan, follow the steps on the page below to activate your license.

When using a version prior to Ver.3.0

If you wish to use an older version prior to Ver.3.0, please downgrade by following the instructions on the following page.