Galaxy / Android / Chromebook: A message appears that says "Failed to save file" even though there is available space on my device
If a file saved in the Clip Studio folder is deleted from the device's files app, it may no longer be saved with the same name as the deleted file.
If your storage space is low, try freeing up space and then saving again.
- When adding a page in Ver.3.2.2, the message “Failed to save file.” is displayed, please check here.
- If a file cannot be saved with the same name through features like Auto Save to the Clip Studio folder, then the file may be saved with a number added to the end of the name or may be saved within a new folder.
About file apps
This issue does not occur when files are deleted using the Files by Google application.
Files by Google app
Workaround
If an error message appears, please rename and save the file or change the save destination folder.
How to change the name
1. Open the affected file.
2. Select File > Save as.
Tablets
Smartphones
3. Rename and save the file as desired.
Tablets
Smartphones
How to change the save location folder
Please refer to the following page for how to change the save location folder.
Tablets
Smartphones